Assistant Vice President in bpo

Experience:10 - 17 Years
Location:Delhi/NCR
Compensation:Best in the Industry !!
Education:UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Posted Date:17 Aug

Job Description
Responsibilities

• Identifying Improvement Opportunities by leveraging client and Organization teams

• Mentor and drive BB and GB projects to deliver business impact to clients

• Use Lean and Six Sigma methodologies to drive process improvement

• Drive a culture of Continuous Improvement within the operations.

• Implementing Business Process Management Systems (BPMS) for newly Transitioned processes

• Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean

• Best practice sharing & implementation



Required Skills Sets

• Very strong analytical skills

• Very strong mentoring skills – should lead by example

• Very strong ability to influence peers and superiors, often in other functions

• Facilitative Leadership skills - influencing skills, mentoring and coaching – to be able to drive change in the organization

• Very good communication skills

• Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments

*************PLEASE NOTE: ONLY FEMALE (DIVERSE) CANDIDATES MUST APPLY*****************

Desired Candidate Profile


Responsibilities

• Identifying Improvement Opportunities by leveraging client and Organization teams

• Mentor and drive BB and GB projects to deliver business impact to clients

• Use Lean and Six Sigma methodologies to drive process improvement

• Drive a culture of Continuous Improvement within the operations.

• Implementing Business Process Management Systems (BPMS) for newly Transitioned processes

• Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean

• Best practice sharing & implementation



Required Skills Sets

• Very strong analytical skills

• Very strong mentoring skills – should lead by example

• Very strong ability to influence peers and superiors, often in other functions

• Facilitative Leadership skills - influencing skills, mentoring and coaching – to be able to drive change in the organization

• Very good communication skills

• Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments



INTERESTED CANDIDATES MAY SEND UPDATED RESUME TO AMANDEEP AT aman@mancerconsulting.com

Company Profile
A Very reputed Client of Mancer Consulting Services
Contact Details
Company Name:A Leader in ITES Industry
Website:http://www.mancerconsulting.com
Executive Name:Amandeep Kaur
Address:Not Mentioned
Email Address:aman@mancerconsulting.com
Telephone:011-65197436
Reference ID:Ak-MBB