job in telecom

Experience:12 - 18 Years
Location:Gurgaon
Education:UG - B.Tech/B.E. - Computers, Electrical, Electronics/Telecomunication PG - Any PG Course - Any Specialization
Industry Type:IT-Hardware & Networking
Functional Area:IT-Support, Telecom, Hardware
Posted Date:07 Oct

Job DescriptionPosition
- PMO

The Project Management Officer will be overall responsible for identifying and deploying Managed Service resources to fulfil the contracted agreement. He will be responsible for providing processes / guidelines and best practices to circle teams for implementation of the contract. He shall be supported by relevant teams at HQ and circle levels .



Role and Responsibilities

Contract management and administration with close attention to overall contract delivery.

• Determine functions, leadership, and staff resources for the contract.

• Analyse and recommend Processes and Procedures.

• Analyse and recommend tools & systems requirement for the total contract period.

• Establish the governance model for SLA compliance.

• Establish coordination of support services including but not limited to: Accounting, Purchasing, Logistics and warehousing, HR and administration, Information Systems and tools, 3rd party supplier management etc.

• Ownership of all contractual issues with the customer.

• Interface with customer on commercial issues.

• Set up and manage documentation, performance reporting, quality assurance issues in accordance with the contract.

• Generation and distribution of all management reports.

• Publish and update program organisation chart.

• Maintain and manage action item register for national issues.

• Monitor staff morale, identifying problem areas and escalate to the Program Manager



Experience - Minimum of 12 years of telecom experience with 5 years in a Senior Managerial position in telecom operations.

Qualification - B.E. / B.Tech. Desirable : MBA with specialisation in Operations Management



Desired Candidate Profile
Contract management and administration with close attention to overall contract delivery.

• Determine functions, leadership, and staff resources for the contract.

• Analyse and recommend Processes and Procedures.

• Analyse and recommend tools & systems requirement for the total contract period.

• Establish the governance model for SLA compliance.

• Establish coordination of support services including but not limited to: Accounting, Purchasing, Logistics and warehousing, HR and administration, Information Systems and tools, 3rd party supplier management etc.

• Ownership of all contractual issues with the customer.

• Interface with customer on commercial issues.

• Set up and manage documentation, performance reporting, quality assurance issues in accordance with the contract.

• Generation and distribution of all management reports.

• Publish and update program organisation chart.

• Maintain and manage action item register for national issues.

• Monitor staff morale, identifying problem areas and escalate to the Program Manager





Company Profile
Alcatel-Lucent enables the delivery of meaningful services to end-users through its unequaled portfolio and expertise in mobility, broadband, applications and converged communications.

Alcatel-Lucent has been present in India since 1982, when Alcatel entered the Indian market with a technology transfer with ITI Ltd. and became the first company to manufacture digital switching equipment in the country. Alcatel-Lucent has contributed significantly to the development of the Indian telecom market by deploying cutting-edge communications technology throughout the region. Today, half of India’s fixed and CDMA wireless lines are powered by Alcatel-Lucent technology.
Contact Details
Company Name:Alcatel-Lucent India Limited
Website:http://www.alcatel-lucent.com
Address:Not Mentioned
Telephone:Not Mentioned
Reference ID:PMO